Refund Policy

For subscription based plans, a full refund will be issued if HP Printer Support has not been able to resolve even a single issue for you within the first 30 days of the subscription.

If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this HP Printer Support may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer.

For incident based plans, you will be eligible for refund when any of the following criterions are met:

  1. You have all the prerequisites which were required to resolve the problem and Issue was not resolved until the time account was active.
  2. The issue is out of scope for the particular plan
  3. 30 days have not passed after the issue was last worked upon by an HP Printer Support technician

For any refund or billing inquiries, please call

HP Sales - 1 (888) 999-4747
HP Customer Service - 1 (650) 857-1501
HP Support - https://www8.HP.com/us/en/home.html
HP Connect - https://www.HPconnected.com/us/en/signin
HP Shop Online - https://store.HP.com/us/en
HP Driver Downloads - https://support.HP.com/us-en/drivers
HP Printer Driver For IOS/Mac - https://support.apple.com/kb/dl1888?locale=en_US
HP Official Support - https://support.HP.com/in-en/products/printers
Contact HP Shopping - https://www8.HP.com/us/en/contact-HP/shopping.html
Connect With HP - https://ssl.www8.HP.com/us/en/contact-HP/connect-with-HP.html
Offical Address HP Inc.
1501 Page Mill Road, Palo Alto, CA 94304 P.C. 94304-1112
Palo Alto
United States